LogMeIn Rescue enables real-time remote control of a customer’s computer – anywhere in the world with an Internet connection, without being blocked by corporate firewalls or requiring administrative rights to install software on the remote device. No previous relationship with the system is required, but permission from the end user is mandatory.
LogMeIn Rescue is specifically designed for “attended” support of remote PCs, Macs, and smartphones. The result is a secure, on-demand solution that gives support organizations the ability to handle more incidents more quickly, thus reducing overall support costs and delivering higher levels of service.
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