LogMeIn Rescue Technician Console: All versions

v7.5 [Oct 13, 2014]
- In both compact and extended view, the sorting preference of the technician and channel names in Transfer session, Invite technician, and Monitor technician windows is saved when the support technician closes the Technician Console. When the technician opens any of these windows again, the Technician Console applies the same sorting preference. By default, technician and channel names are sorted in alphabetical order.
- New color for buttons on the Session Toolbar in the Rescue Technician Console in case of the "Dark" and "Light" color schemes.
- Technician notes are now properly sent when Sessions Details are posted.
- Improved loading speed of Rescue Technician Console.
- Improved stability for Remote Control tear-away window opened by dragging.
- Improved legibility of the 6-digit PIN code in the Create New Session window in Rescue Technician Console.
- PIN entry page URL can now be copied using the keyboard shortcut (Ctrl C) from the Create New Session window in Rescue Technician Console.

v7.1 [Jul 9, 2012]
-Fixed an issue where the Technician Console crashed when the technician started sharing their screen more than once during a session, and the Technician Console was set to use a proxy auto-configuration (PAC).
-Fixed an issue where technicians were intermittently unable to send chat messages to the customer.
-Fixed an issue where a Channel session started automatically due to the relevant setting in the Rescue Administration Center (Settings tab>Session management (Channel)>Auto-start waiting for sessions) was automatically moved into focus in the Technician Console causing the technician to lose focus on the session they were working on when the auto-started session became active.

v7.0 [Sep 10, 2011]
Technician Console did not start behind a proxy in Firefox 4
The Technician Console did not start if you launched it in Firefox 4 with proxy settings defined in your browser.
Connect On LAN window
The Connect On LAN window remained visible if you opened the dialog and changed to another tab in Firefox 4.
Drop-down menus on Device Configuration tab
Drop-down menus on the Device Configuration tab for Symbian and Windows Mobile devices were automatically closed when you hovered the mouse over a menu item. You could only select a menu item with the keyboard arrows. This error only occurred in Internet Explorer 9.
Copy to clipboard did not work
If a technician right-clicked a session and selected Copy to Clipboard while another technician picked up the same session, the Technician Console of the first technician was closed.
Technician Console lost focus
A new dialog, such as a new session, transfer session, or file manager dialog, lost its focus if you moved the mouse over that window. The focus was moved to the address bar of the browser.
Display issue
In some cases, the screen was not displayed correctly if you opened a new dialog, such as a Tear Away window. This error only occurred in Internet Explorer 9.
Closing Technician Console issue
The Technician Console behaved unexpectedly if the following occurred:
You enabled Prompt Before Closing Console in the Options menu.
You logged out of the Technician Console.
This error only occurred in Firefox 4.